M&A due diligence of a leading European E-commerce player



In mid 2016 we have been approached by  a leading International Private Equity Fund to support their Commercial and Operational due diligence of a leading (top 10) European E-commerce player with a view to:

  • providing ongoing industry expertise and specialist knowledge to the Fund in the areas of customer service and Last Mile
  • actively participating as part of the Fund’s project team


  • quality of available data, especially in Last Mile, was poor
  • timing was tight and almost immediate feedback was needed
  • the Target had complicated last mile operations

Last Mile Expert’s ROLE

Given the dearth of specialists, we guided the Fund’s team in optimising their approach to the project as well as offering insight into the areas we had been asked to support.

Our role included:

  • providing background information on the two specialist areas we had inpout in
  • expert opinions to support and confirm the Firm’s assessment of the data they had been given
  • specific “non target contact” due diligence work
  • assessment of the organisation’s ability to execute future plans in our areas


No generalist is able to offer the depth of industry experience that a specialist player such as Last Mile Experts is able to offer. We have been able to help ensure that:


  • the project was carried out to the best standard given the available time and access to information
  • all possible risks and opportunities have been identified
  • the Fund’s management had support, at all times, during their discussions with the Target and current and potential customers or partners