M&A due diligence of a leading International Parcel Locker producer and network operator



In late 2016 we have been approached by  a leading International Private Equity Fund to support their Commercial and Operational due diligence of a leading European Locker and CEP operator with a view to:

  • providing ongoing industry expertise and specialist knowledge to the Fund
  • supporting strategy consultants in their assessment of the business
  • actively participating as part of the Fund’s project team


  • quality of available data, especially of a strategic nature, was poor
  • this particular fund relied heavily in external strategy consultants and these were frequently changed leading to the need to “on board each new player”
  • the Target had a very complicated structure and varied operations and business models, internationally

Last Mile Expert’s ROLE

Given the dearth of specialists, we guided the Fund’s team and their strategy advisors in optimising their approach to the project as well as offering bespoke operational and IT due diligence work.

Our role included:

  • providing background information on the target and market context
  • expert opinions to support and confirm the Firm’s assessment of the data they had been given
  • using our network to open discussions with current and potential key customers and partners
  • specific due diligence work in the areas of operations, IT and commercial
  • participation in producing the investment plan and future business models
  • assessment of the organisation’s ability to execute future plans and recommendations for improvement here
  • active participation in several post acquisition projects, especially in the international arena


No generalist is able to offer the depth of industry experience that a specialist player such as Last Mile Experts is able to offer. We have been able to help ensure that:


  • the project was carried out to the best standard given the available time and access to information
  • all possible risks and opportunities have been identified
  • the Fund’s management had support, at all times, during their discussions with the Target and current and potential customers or partners