At Last Mile Experts, we support our clients to develop, deliver and sustain competitive advantage across all critical business areas related to Courier Express Parcel, Postal and E-commerce last mile.

Our core competence includes: 

  • Mergers & acquisitions including market reviews, pre-deal due diligence and post-deal advisory (especially for Private Equity)
  • E-commerce last mile logistics including understanding Amazon and negotiating Amazon SLA's
  • Out of home last mile delivery including PUDO's and APM's/Lockers
  • Audit and optimisation of last mile processes both "in house" and outsourced

But we have also managed projects in:

  • Business operating models including cross-border
  • Strategic planning and commercial proposition
  • General or specific operations solutions
  • Hardware and software selection and contract negotiation
  • People and organisational development
  • Courier remuneration systems best practice
  • Interim management
  • Research and benchmarking including mystery shopper surveys
  • Support for last mile customers in identifying the best supplier/partner
  • Support in negotiating the best SLA's and commercial terms
  • Strategic as well as operational pricing and product portfolio management

 

LME North America focuses on:

  • Design and implementation of specialty distribution solutions in support of cold-chain and cross border distribution services
  • Design and implementation of forward stocking 3PL fulfillment center solutions in support of 1 and 2-day ground service delivery
  • Transportation mode optimization analysis
  • Management of the carrier change process