Non- Executive Chairman

Our Chairman, Claes Osterberg is a highly experienced leader with several Board roles and wide ranging logistics experience with Du Pont, Swedish Railways, Sweden Post and GeoPost/DPD.

He has proven himself as an inspirational leader and person of impeccable integrity. We are delighted to have Claes as our Chairman.

Languages: English Swedish German Finnish

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Managing Partner

Advises clients on strategic and commercial matters with a focus on e-commerce and M&A. He has been part of the start up team in Poland for DHL, Coopers & Lybrand, Allied Domecq, Grand Met.Monsanto (Poland & Ukraine). As CEO of GeoPost CSEE, he created a region of 16 countries under the DPD brand. Until 2015, he was VP Amazon Logistics EU. Marek also created Masterlink Express in 1991, now DPD Polska, the leading domestic CEP operator. He is currently Non-Executive Chairman at Future Aerial, a UK Drone Services Network.

Languages: English   Polish  & French

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Partner

Advises clients on all operational matters, with a focus on sort centre optimisation, network planning and access point (PUDO) development. Krzysztof has more than 20 years senior management experience working in CEP operations, developing business for companies such as DHL, GLS and DPD. As a Director of Strategic Projects at DPD Poland, he built the largest automated sorting centre in Central & Eastern Europe. As a CEO of DPD Parcel Zone, Krzysztof created, from scratch,  a network of almost 1000 of franchised access points tom  support the company's B2C & e - commerce Strategy. Languages: Polish   & English

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Partner

Advises clients on pricing strategy, business development, commercial optimisation, IT  development and general business performance optimisation.

Andrzej has more than 15 years management experience in leading Courier, Express and Parcel companies, developing business for companies such as Servisco/DHL and the DPD Group. As a pricing manager and business controller at Servisco and DHL he completed over 20 pricing and finance related projects aimed at profitability improvements and supporting profitable growth of the business. As regional Business Development Director at DPD, he worked closely with the Regional CEO in optimising performance in the region’s 14 business units. As a Regional PMO Director at  DPD, he was responsible for the development and subsequent implementation and maintenance of core courier operational IT applications including a bespoke ERP development and its rollout to 11 countries.

Languages:  English  Polish 

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Managing Partner, North America

Dean is our Managing Partner for North America and joined our organisation after leading the transportation consulting segment of the US based practice, 4Front Consulting Group. He advises clients on e-commerce, last mile and courier express & parcel matters in the US and Canada. Dean has experienced much success consulting in the categories of Amazon, e-commerce, cross border distribution solutions and the capabilities/pricing strategies of primary transportation service providers. He is also recognized as an expert in the design and implementation of specialty distribution solutions in support of e-commerce, 1-2 day, ground service solutions.

 From 1980 to July 2015, Dean served FedEx, in various sales and marketing positions where he was involved in developing customer relationships in both a Direct Sales model and Network Development/Partnership model. His additional contributions included the development of the FedEx World Wide Service Centre program, the FedEx Convenience Network/Drop Box program and the FedEx Authorized Ship Centre programme. While on special assignment with FedEx, he worked on the development of the FedEx Convenience Network in Southern Ontario and later in his career, supported the advancement of the partnership between FedEx and United States Postal Servic

As a Last Mile Experts PRO (Professional Reciprocal Operator) Partner, Arkadiusz is an independent consultant but works according to our processes and standards.

Languages:  English  

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Pro-Partner, Poland

Advises clients on market research, industry analysis, business strategy, and IT with a focus on CEP and e-commerce. He works as an associate Professor in the Logistics and Transport Department at Poznan University of Economics. He is the author of 300 scientific and academic  papers dealing with logistics, e-commerce, IT and business networks. He has delivered many CEP and e-commerce projects and advised companies and organisations, such as: Polish Post, DHL, Siódemka (DPD), UPS, GS1, Express Carriers Forum, National Institute of Telecommunications, Sheepla, Volkswagen, A.T. Kearney, KPMG, Deloitte, Merlin.pl, Digital24, CIS Logistics, KPS. As an external consultant, he has been involved in several projects for the Economic Research Institute for ASEAN and East Asia (ERIA) for the past two years.

Arkadiusz is member of the Working Group on National Smart Specialisation (Environmentally friendly transport solutions) at the Ministry of Entrepreneurship and Technology in Poland and a member of the Wielkopolska Smart Specialisation Forum (Specialised logistics processes) at the Marshall Office of the Wielkopolska Region. His opinions were published in a number of magazines: Wprost, Gazeta Wyborcza, Puls Biznesu, Gazeta Prawna, to name just a few. He is an expert in the Vocational Competence Certificate programme and the author of educational materials for the logistics profession.

As a Last Mile Experts PRO (Professional Reciprocal Operator) Partner, Arkadiusz is an independent consultant but works according to our processes and standards.

Languages:  Polish  English  

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PRO Partner - Romania

Advises Clients on commercial and operational matters. Up until 2006 he led Alo Curier,and in early 2007 he acted as external consultant for DPD in Romania and Bulgaria. In late 2007, he founded Sameday Courier a Romanian domestic express operator. A further entrepreneurial initiative was the co-founding in 2008 Retailplus Eastern Europe, a market research company active in the Balkans. Retailplus was acquired by Nielsen in 2011. Octavian has also acted as Director of  Express Posta Romana (Part of Romanian Post). In 2014 he launched the first app. based delivery system using crowdsourcing in the region. In 2015, Sameday Courier became the first listed local courier company. Octavian is co-founder of the Association of Courier Operators in Romania. As a Turnaround PRO (Professional Reciprocal Operator) Partner, Octavian is an independent consultant but works according to our processes and standards.

Languages: Romanian English

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PRO Partner -Turkey & Latvia

Advises clients on strategy, team management, people & organization development and project implementation. As the CEO of DPD Latvia she restructured the business from a small loss making branch to a profitable market leader. She also successfully managed the pilot launch of a major new Group operating system, IT4EM.  As CFO for DPD Baltics, she organised a unified cross border financial system with supporting MIS tools. She has extensive experience in international project management, change management, people development and motivation. Julia has been a Board member of  the Latvian Logistics association. Since 2011 she lives in Istanbul but regularly visits the Baltics. As a Turnaound PRO (Professional Reciprocal Operator) Partner, Julia is an independent consultant but works according to our processes and standards.

Languages: English Russian   Latvian  Turkish

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PRO Partner Slovenia, Italy & Adriatics

Advises clients on business strategy, sales and operations development, profitability improvement and market entry. Andre has a strong focus on change management through people and team development. He held various senior management positions at DHL, DPD and other international logistics companies. Andrej played a key role in the development of DPD Slovenia to a market leading position and achieved significant financial results, mainly through proper sales segmentation, clear sales pipeline process, strong focus on revenue sustainability and customer obsession. Prior to this, he optimised sales and operational processes and demonstrated improvement in cost per unit for key areas such as PUD, terminal handling, air operations, gateway operations, security while simmultaneously achieving an improvement in scorecard performance (winning regional awards at DHL). Andrej holds an international MBA from IEDC Bled and facilitated lectures in air cargo and CEP through the Faculty of Maritime Studies and Transport at the  University Ljubljana.

As a Turnaround PRO (Professional Reciprocal Operator) Partner, Andrej is and independent consults but works according to our processes and standards.

Languages: English, Slovenian , Croatian , Serbian 

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Pro Partner Ukraine

Advises clients on strategy, business development and customer experience. Oksana has almost 20 years experience in management roles in the Courier Express & Parcel sector, including some 10 years with TNT where she moved from Customer Service Manager to Deputy General Manager, 7 years with DPD as General Manager (and responsible for starting the business from scratch). She has an excellent understanding of the complicated situation on the Ukraine market, ways of doing business in Ukraine but this is supplemented by a good understanding ow “Western” corporate culture.    

As a Turnaround PRO (Professional Reciprocal Operator) Partner, Oksana is an independent consultant but works according to our processes and standards.

Languages: English Russian  ,Ukranian 

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PRO Partner - Sweden & Nordics

Advises customers on operational matters. Anders has managed and overseen a large number of projects covering flow optimisation and implementation of re-engineered supply chains as well as purchasing of the components within these solutions. He has held leading positions with Sweden Post Logistics, DPD Nordics, APC Logistics and Logent AB. Anders has extensive contacts and experience in the Nordic region. Anders lectures at a number of educational institutions including Linnaeus University in Sweden and IFA in Switzerland. As a Turnaround PRO (Professional Reciprocal Operator) Partner, Anders is an independent consultant but works according to our processes and standards.

Languages: Swedish   English Norwegian  & Danish

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PRO Partner - UK

Advises clients on all final mile operations and offers both strategic and tactical direction on all people related matters. Paul has spent 25 years in HR in a variety of different industries; but the past 10 years specifically focusing on the final mile delivery market. Paul has a unique set of skills as he blends logistics, business development, strategic HR and an in depth understanding of the different courier ‘employment models’.

Paul has strong logistics experience, developed most recently from the design and development of Amazon Logistics business in the UK over the past 4 years and prior to that 6 years working as Hermes HR Director supporting the largest group of independent couriers in the UK. During these roles he has developed a detailed knowledge of the different employment models in the UK and understands what works both from a legislative perspective but what gives the greatest efficiency and customer service. He has also demonstrated how this knowledge can be used to grow and develop businesses very quickly.

Was responsible for the rebranding of Parcelnet to Hermes in 2009. He developed an Award Winning HR function at Hermes that resulted in nomination for HR Director of the Year.

Languages:  English  

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Pro Partner - Baltics

Advises customers on strategic, commercial and especially operational matters. Almost 20 years of experience in the Courier Express & Parcel industry. Senior management roles with GeoPost/DPD in the Baltics. As a Turnaround PRO (Professional Reciprocal Operator) Partner, Kastytis is an independent consultant but works according to our processes and standards.

Languages: Lithuanian   English  and Russian  

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Affiliated Consultant, Poland

Advises clients on all operational matters. Krzysztof has more than 25 years management experience working in CEP operations, optimising and managing operations for DPD and Eden Springs. Krzysztof has been part of the start-up team at Masterlink (now DPD Polska) and has been instrumental in developing many of the systems and processes in place today. In his last operational role, as Regional Director at DPD, Krzysztof has been responsible for over 1500 employees and co-workers and managed 13 depots, including four large Warsaw facilities. He has the benefit of hands on experience as well as relevant specialist technical skills and has particular skill in preparing and optimising operational processes and procedures,

Languages: Polish  http://www.lastmileexperts.com/images/FLAGI/polska.png & English http://www.lastmileexperts.com/images/FLAGI/UnitedKingdom.svg.png

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Pro-Partner, China

Advises clients on strategic and operational matters with a focus on last mile, e-commerce and M&A. George has more than 20 years consulting, senior management and entrepreneur experience in logistics and supply chain arena and has advised clients on business strategy and commercial development matters in the logistics arena. As CEO of TUC Media, he created “The China Last Mile Delivery Top 20”, “The China Logistics Park Top 20” and “The China LTL Top 30” programs. From 2013 to 2015, he was VP Baring Private Equity responsible for portfolio management in Greater China. Until 2013, he was with PwC, Roland Berger and Accenture, took various leadership responsibilities of spanning consumer products, retailing, logistics, automotive industry, information technology, manufacturing and industrials services. As a Last Mile Experts PRO (Professional Reciprocal Operator) Partner, George is an independent consultant but works according to our processes and standards.

Languages: Chinese   & English http://www.lastmileexperts.com/images/FLAGI/UnitedKingdom.svg.png

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Pro-Partner, Russia

Advises clients on business strategy, market entry, sales and operations.

Tatyana has more than 20 years extensive experience in  e-commerce and traditional sector of retail market in Russia, including 15 years  on senior management  positions. 

In 2009 as CEO she started, and grew the joint venture for Hermes Europe GmbH and DPD (currently 100% owned by Hermes) from scratch to the size of a nationwide network providing delivery and COD service to major  e-commerce players in Russia. Tatyana was able to use ‘best in class” Hermes and DPD know-how and  practices to achieve the above.

Prior to this as CEO Tatyana led start-up, development, and growth HDS CIS, a Russian subsidiary of Hachette Distribution Services S.A., developing press, books and services retail network under Relay and Inmedio brands. She developed the company from start-up to full-scale operation covering major cities in Russia.

Prior to this she was Deputy GM at ZAO MFK JamilCo (exclusive distributor of luxury and casual fashion brands in Russia ). She built the Supply Chain department and transitioned the approach from maximizing volumes to minimizing inventory investments and managed relationships with the brand owners on all aspects of the distribution in Russia.    

As a Turnaround PRO (Professional Reciprocal Operator) Partner, Tatyana is an independent consultant but works according to our processes and standards.  

Languages: Russian   & English http://www.lastmileexperts.com/images/FLAGI/UnitedKingdom.svg.png

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Affiliated Consultant, Poland

Advises clients on all operational and administrative matters, with a focus on logistics facility management and International logistics operations. Grzegorz has more than 20 years of senior management experience, working in CEP operations, developing business for companies such as Kuhne and Nagel, Air Cargo Poland and DPD. As Administrative Director at DPD Poland, he has built or adapted over 60 logistics HUB’s and depots. As International Department Director at DPD Polska and Vice President of Air Cargo Poland, he managed many international projects resulting in the creation of new services or optimisation of existing ones – to mention a few, the set up of FedEx operations in Poland, creation of road service between Baltic Rim countries or the first regular road service from main European countries to Russia.    

As a LME Affiliated Consultant, Grzegorz is an independent consultant but works according to our processes and standards.  

Languages: Polish   & English http://www.lastmileexperts.com/images/FLAGI/UnitedKingdom.svg.png

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Pro-Partner, France & Spain

Advises clients on strategy, due diligence, team management, people & organisational development and project implementation in the sectors of Industry, distribution, Luxury goods, with the expertise in SCM, Digital, Cloud, Consumer Engagement and Innovation.

As the CEO of DHL Morocco he restructured the business from a small loss making branch to a profitable market leader. Andre also launched several innovative projects, with TNT Logistics, DHL, LVMH, that enabled to transform the organisation, that brought business efficiency and growth. 

He has extensive experience in international project management, change management, people development and motivation.

As a LME PRO (Professional Reciprocal Operator) Partner, Andre is an independent consultant but works according to our processes and standards.

 

Languages: French   ; English http://www.lastmileexperts.com/images/FLAGI/UnitedKingdom.svg.png, Spanish  & Arabic 

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PRO Partner - Greece and Azerbaijan

Advises customers on operational matters and change management. Over 25 years of experience in Integrated Planning, Project Management and Change Management in the fields of CEP Logistics and Major Event Operations. Senior management roles with DHL and GeoPost/DPD (Interattica) and with the Olympic Games organisation. As a Turnaround PRO (Professional Reciprocal Operator) Partner, Dean is an independent consultant but works according to our processes and standards.

Languages: English  and Greek

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Partner - Germany

Advises clients on all areas of Courier Express Parcel operations including e-commerce last mile solutions. Armin has over 20 year experience as a senior manager in CEP operations, planning of sorting systems, real estate and project management. He is now Professor for logistics and retail at the Fresenius University of Applied Sciences in Idstein. Armin is our key country expert for Germany.

Languages: English  & German

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